Appliance Repair business software for Kansas City, MO
Crew Rivet helps Appliance Repair businesses across Kansas City quote faster and get paid on time — without the back-office busywork.
- No credit card
- Cancel anytime
- Guided setup
Appliance Repair business software built for Kansas City, MO
Kansas City spreads across a large two-state metro known for its affordability and steady growth. Hot summers, cold winters, and severe spring storms keep local trades busy year-round.
For Appliance Repair businesses in Kansas City, a dead fridge or washer is an urgent problem, and homeowners hire the first tech who can diagnose it and show up the same day. Crew Rivet handles quoting, scheduling, and invoicing (plus review-request emails, and follow-up texts on Crew and Boss) so you can spend less time on paperwork and more time on the job.
Whether you serve Kansas City or elsewhere across the Midwest, with its hot summers, cold winters, and severe spring storms, Crew Rivet gives you the tools to catch more leads, win more jobs, and get paid faster across the area.
What your crew gets
every tool your trade needs, working together to automate the busy work so you can focus on the real work.
The Essentials
Get Paid Faster
Send invoices by email with Stripe payment links. On the Crew and Boss plans, they also go by text, with auto-reminder texts on days 3, 7, 14, 21, and 30, to customers who have agreed to receive texts and have not opted out, once your business number is registered. Payment confirmations. Late fee offers.
QuickQuote
Record a voice note at the job site. AI drafts a professional estimate with line items. Review, tap send. Built for appliance repair estimates.
Schedule Pilot
Public booking page for your customers, with an email confirmation when they leave an email. On the Crew and Boss plans, day-before reminder texts and on-my-way alerts to customers who have agreed to receive texts, once your business number is registered. Captures TCPA consent.
Review Machine
On every plan, about 24 hours after you mark a job complete, Crew Rivet emails your customer a quick rating request. Everyone who rates sees the review links you've added (Google, Nextdoor or Facebook). It goes to customers with a working email address on file who haven't opted out, and it needs a business mailing address in Settings.
Lead Catcher
On the Crew and Boss plans, a missed call from a caller who has agreed to receive texts from you gets an auto-text response, once your number's texting registration is approved. After hours? They get your schedule. AI classifies every inbound message.
Repeat & Refer
Maintenance reminders by email at 6 and 12 months, to customers with a working email address on file (it needs a business mailing address in Settings). Built-in referral program with tracking codes and reward tracking.
Built for Growth
Customer Portal
Customers sign in with a magic link sent to their email (or by text on the Crew and Boss plans, from your registered business number) and view their quotes, invoices, jobs, and payments in one branded dashboard.
Digital Signatures
Customers sign quotes right on their phone. Signature stored securely. Timestamps signatures with IP for your records.
Good-Better-Best Quoting
Present 2-4 pricing tiers on every quote. Customers pick their option. Tracks which tier wins most often.
Accounting Sync
Send your contacts and invoices to Xero with one click (Boss plan). New QuickBooks Online connections are paused for maintenance.
AI Voice Receptionist
Crew and Boss plans: answers your calls around the clock, within your plan's monthly minutes and daily usage limits, tells callers it's a virtual assistant, takes their name, address and what they need, and sends you a summary. Can book the job on your calendar if you turn that on.
Reporting Dashboard
Revenue, jobs, quotes, invoices, leads, and reviews at a glance. 12-month trend charts. On Crew and Boss, a weekly AI business digest by text from your registered business number.
Game Changers
Built to help you win bigger jobs and make more money. Some are on every plan; the ones marked Crew and Boss come with those plans, with no add-on fees.
Autopilot Mode
One switch turns on six automations, on every plan. Review requests, maintenance reminders, referral follow-ups and re-engaging dormant customers go by email; invoice reminders and quote follow-ups go by text on Crew and Boss, to customers who have agreed to receive texts, once your business number is registered.
AI Photo-to-Quote
On Crew and Boss: snap a photo at the job site. AI analyzes the scope, matches your price book, and drafts a professional quote in seconds.
Job Profitability Scoring
On Crew and Boss: before you accept a job, see a profitability score. Factors in distance, customer history, materials, and margin.
Milestone Invoicing
Break big jobs into milestones. Invoice each milestone as it's completed. Track progress and keep cash flowing.
Tax Intelligence
On Crew and Boss: Schedule C report, quarterly tax estimates, and a tax health score. Know what you owe before tax season hits.
Neighborhood Marketing
On Crew and Boss, AI writes door hanger copy and social posts for the neighborhood of a job you just finished. Win more nearby jobs.
Professional Proposals
3-page branded proposals with cover page, scope, pricing tiers, terms, and digital signature. Win bigger clients.
Plus:
What Crew Rivet does for Kansas City Appliance Repair pros
On-my-way texts, fewer empty trips
One tap sends a "tech on the way" text with an ETA and a tracking link. Customers are home when you arrive, so you stop eating the cost of empty trips.
Diagnostic fee, then quote on the spot
Charge the service call, then build the repair quote on your phone with parts and labor line items. Customer approves with a tap, and if you turn on self-scheduling they pick their own return-visit slot.
Track parts against every job
Log the part, the markup, and the labor on each repair. Job costing shows your real margin per appliance type so you know which calls are worth the drive.
Get paid before you leave the driveway
Card or an emailed payment link — collect the moment the fridge is running again. No invoicing at 9pm, no waiting on a check for a $180 repair.
One platform. Every size. No per-seat penalty.
You pay by plan, not by seat: Solo covers you plus 1 team member, Crew covers you plus up to 5, and Boss includes unlimited team members at one flat price. Every plan starts with a 60-day free trial of everything in Boss, except call-tracking numbers, with up to 100 AI-receptionist minutes a month. No credit card required. Cancel anytime.
Solo
Start solo today — upgrade when you bring on crew
- Unlimited contacts
- Unlimited invoices (sent by email)
- Good/Better/Best quoting
- Recurring invoices
- QuickQuote (voice-to-estimate)
- Online booking + customer portal
- Schedule + dispatch
- Basic reports (revenue, jobs)
- Review Machine (review-request emails)
- Custom branding (logo, colors)
- Milestone invoicing
- Job stage tracking
- Professional proposals
- Autopilot mode (one switch: review, maintenance and referral emails)
- You + 1 team member
- Up to 5 service types
- Up to 2 marketing campaigns
- Premium AI: 30 requests/day, then our standard AI
Crew
Built for growing teams
- Everything in Solo, plus:
- AI Voice Receptionist (750 minutes/month included)
- Business phone number included
- Lead Catcher (missed call auto-text)
- Text reminders on unpaid invoices
- Up to 5 call-tracking numbers
- Up to 5 team members
- Payment plans
- Full reports (P&L, cash flow, tax)
- Receipt OCR (photo → expense)
- Route optimization
- Time tracking + GPS
- Job costing & profitability
- AI Photo-to-Quote
- Profitability scoring
- Tax intelligence (Schedule C)
- Neighborhood marketing
- Deposit collection
- Profit margin alerts
- AI review reply drafts
- Up to 20 service types
- Up to 10 marketing campaigns
- Premium AI: 150 requests/day, then our standard AI
Boss
Unlimited team + integrations
- Everything in Crew, plus:
- AI Voice Receptionist: 2,000 minutes/month included
- Unlimited team members
- Unlimited service types & campaigns
- Premium AI with no daily request limit (fair-use cap, then standard AI)
- AI revenue forecasting
- Team leaderboards & gamification
- White-label (your brand only)
- Xero sync (QuickBooks Online: new connections paused)
- Google Calendar sync
- Zapier & Make (via webhooks)
- Priority support
Grow your team, not your bill.
Per-seat tools charge for every login. CrewRivet doesn't — Boss includes unlimited team members at one flat price. The math on the pricing model (example rates, not any vendor's price):
- 60-day free trial
- No credit card
- Cancel anytime
- No contracts
- Your data stays yours
Does "unlimited team members" really mean no per-user fees, ever?
Yes — on Boss, add your whole crew, office staff, and seasonal hires at no extra cost.
What happens after the 60-day trial if I don't pick a plan?
Nothing's charged — there's no card on file. You pick a plan when you're ready.
Can I cancel anytime? Any contract?
No contracts — cancel anytime, and your data is yours to export.
Which plans include the AI receptionist?
Crew and Boss: included in the plan price, not a paid add-on. Crew includes 750 AI-receptionist minutes a month and Boss 2,000. Past that, calls go to voicemail first until the 1st of the next month (UTC), you still get every message, and there is no overage charge.
Is there a setup or onboarding fee?
No setup fee — you're up and running in a day.
Crew Rivet for Appliance Repair in other cities
Other trades we serve in Kansas City
See all Crew Rivet features for Appliance Repair businesses →
Frequently asked questions
Do I need to be tech-savvy?
If you can send a text, you can use Crew Rivet. Sign up, add a customer, send an invoice.
Will my customers get spammed?
No. Customers only get messages tied to their job (reminders, review requests by email, booking confirmations, invoices), are never texted after they reply STOP, and marketing texts only go to customers who opted in. Most texts use templates you control. If you turn them on, the AI receptionist (Crew and Boss) answers your customers with AI and the website chat sends fixed automated replies, without you approving each message, and on Crew and Boss missed-call text-backs and new-lead replies (to customers who agreed to texts, once your business number is registered) go out automatically; for returning callers you can set the text-back to review-first.
What happens after the free trial?
Pick a plan or cancel with one click. No phone calls, no hoops. Your account data is kept if you come back later.
Can I keep my existing phone number?
Yes. On the Crew and Boss plans we set up a separate business number for automated texts and the AI receptionist. Your personal number stays private.
Are there usage limits?
Invoices and contacts are unlimited on every plan. Solo includes up to 5 service types and 2 marketing campaigns; Crew 20 and 10; Boss unlimited. Premium AI runs up to 30 requests a day on Solo and 150 on Crew (Boss has no daily request limit, subject to a fair-use cap); past that, AI features keep working on our standard AI. The free trial includes everything in Boss except call-tracking numbers, with up to 100 AI-receptionist minutes a month. The AI receptionist includes 750 minutes per calendar month (UTC) on Crew and 2,000 on Boss. Minutes used on the free trial earlier in the same month count toward it. Each call the AI answers counts in whole minutes, rounded up; calls the AI doesn't answer don't count. On Crew and Boss we email you when you pass 80% or run out; past 100%, calls go to voicemail first until the 1st of the next month, you still get each message, and there is no overage charge. The AI receptionist (Crew and Boss) answers up to 300 calls a day per account and up to 10 a day from any one number (callers who hide their number share 10 a day); past that, calls go to voicemail. Once an account's AI usage reaches $10 in a day, AI receptionist calls (Crew and Boss) also go to voicemail and premium AI features switch to our standard AI, until midnight UTC. During the free trial, which includes everything in Boss, premium AI switches to our standard AI once the account's AI usage reaches $1 in a day (the AI receptionist still answers calls).
How does QuickQuote work?
Record a voice note describing the job. AI drafts a professional estimate with line items. You review, edit if needed, tap Send. Customer gets a branded quote by email (or by text on Crew and Boss, if they have agreed to texts and your business number is registered).
What trades do you support?
Built for appliance repair businesses specifically — but also works for any service trade: electrical, plumbing, HVAC, cleaning, landscaping, and more.
How does Crew Rivet compare to Jobber?
Jobber's Connect plan for a team of 2–5 people runs $199/mo, and their AI Receptionist is an extra $29/mo on top — so a 5-person crew pays $228/mo, and 6–10 people moves Connect up to $299/mo. Crew Rivet is $49/mo on Solo (you + 1, without the receptionist or texting), and a flat $129/mo on Crew for a crew of up to 6 (you + 5) with the AI receptionist included. (Jobber prices checked Oct 30, 2026, regular monthly price. Check their site for current rates.)
Do you integrate with QuickBooks?
New QuickBooks Online connections are paused for maintenance right now. Xero is available today on the Boss plan: send your contacts and invoices to Xero with one click.
Ready to grow your Kansas City Appliance Repair business?
Start your 60-day free trial and see why Appliance Repair pros in Kansas City, MO run their business on Crew Rivet.
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