Plumbing business software for Charlotte, NC
Join Plumbing businesses across Charlotte using Crew Rivet to quote faster, get paid on time, and earn more five-star reviews — without the back-office busywork.
- No credit card
- Cancel anytime
- Set up in 2 min
Plumbing business software built for Charlotte, NC
Charlotte is one of the fastest-growing cities in the Southeast, with rapid suburban expansion fueled by its banking and finance economy. Steady population growth and a warm climate keep new and existing homeowners calling on local trades.
For Plumbing businesses in Charlotte, work mixes scheduled installs with burst-pipe and water-heater emergencies that homeowners won’t put off. Crew Rivet automates quoting, scheduling, follow-ups, invoicing, and review collection so you can spend less time on paperwork and more time on the job.
Whether you serve Charlotte or elsewhere across the Southeast, with its hot summers and mild winters, Crew Rivet gives you the tools to capture every lead, win more jobs, and build a five-star reputation across the area.
Everything your crew needs
every tool your trade needs, working together to automate the busy work so you can focus on the real work.
The Essentials
Get Paid Faster
Send invoices via text with Stripe payment links. Auto-reminders at day 3, 7, 14, 30. Payment confirmations. Late fee offers.
QuickQuote
Record a voice note at the job site. AI drafts a professional estimate with line items. Review, tap send. Built for plumbing estimates.
Schedule Pilot
Public booking page for your customers. Confirmations, day-before reminders, and on-my-way alerts. Automatic TCPA consent.
Review Machine
24 hours after a job, your customer gets a review request. 4-5 stars routes to Google. Lower goes to private feedback.
Lead Catcher
Missed call? Auto-text response in seconds. After hours? They get your schedule. AI classifies every inbound message.
Repeat & Refer
6 and 12-month maintenance reminders. Built-in referral program with tracking codes and reward tracking.
Built for Growth
Customer Portal
Magic-link SMS login. Customers view their quotes, invoices, jobs, and payments in one branded dashboard.
Digital Signatures
Customers sign quotes right on their phone. Signature stored securely. Legally binding with timestamp and IP.
Good-Better-Best Quoting
Present 2-4 pricing tiers on every quote. Customers pick their option. Tracks which tier wins most often.
QuickBooks Sync
Two-way sync for contacts, invoices, and payments. OAuth2 per-tenant. Change data capture keeps everything in sync.
AI Voice Receptionist
Missed a call? AI reads the caller's history and sends a personalized text-back. New caller? Gets your booking link.
Reporting Dashboard
Revenue, jobs, quotes, invoices, reviews, and leads at a glance. 12-month trend charts. Weekly AI business digest via email.
Game Changers
Features no other contractor software has. Built to help you win bigger jobs and make more money.
Autopilot Mode
One toggle activates all your automations — reminders, follow-ups, reviews, re-engagement. Your business runs while you sleep.
AI Photo-to-Quote
Snap a photo at the job site. AI analyzes the scope, matches your price book, and drafts a professional quote in seconds.
Tap to Pay
Accept credit card payments on your phone at the job site. No card reader needed — just tap. Powered by Stripe Terminal.
Job Profitability Scoring
Before you accept a job, see a profitability score. Factors in distance, customer history, materials, and margin.
Milestone Invoicing
Break big jobs into milestones. Invoice each milestone as it's completed. Track progress and keep cash flowing.
Tax Intelligence
Schedule C report, quarterly tax estimates, and a tax health score. Know what you owe before tax season hits.
Neighborhood Marketing
Just finished a job? AI generates door hanger copy and social posts targeted to that neighborhood. Win more nearby jobs.
Professional Proposals
3-page branded proposals with cover page, scope, pricing tiers, terms, and digital signature. Win bigger clients.
Plus:
Why Charlotte Plumbing pros choose Crew Rivet
Estimates from under the sink
Diagnose the problem, record a voice note — leak repair, water heater swap, drain clean. AI drafts a professional estimate with parts and labor. Review and send before you leave the house.
Maintenance reminders that fill your schedule
Annual water heater flushes, sewer camera inspections, drain cleanings. Automatic reminders go out on schedule. Your customers book because they trust you — and your calendar stays full.
Get paid without the awkward calls
Invoice goes out with a pay-now link. Automatic reminders at day 3, 7, 14. Payment plan offers at day 21. Your customers pay on time because the system nudges them — not you.
Emergency calls never missed
Burst pipe call at midnight? Your AI receptionist answers, captures the emergency details, and texts you immediately. No answering service, no missed emergencies. Free with every plan.
Simple, honest pricing
All plans include a 60-day free trial. No credit card required. Cancel anytime.
Solo
Start solo today — upgrade when you bring on crew
- Unlimited contacts
- Invoicing + auto-reminders
- Good/Better/Best quoting
- Recurring invoices
- QuickQuote (voice-to-estimate)
- Review Machine (autopilot reviews)
- Lead Catcher (missed call auto-text)
- Online booking + customer portal
- Schedule + dispatch
- Basic reports (revenue, jobs)
- Logo on invoices & quotes
- Autopilot mode
- Milestone invoicing
- Job stage tracking
- Professional proposals
- 1 user
Crew
Built for growing teams
- Everything in Solo, plus:
- AI Voice Receptionist (included free)
- Up to 5 team members
- Custom branding (logo, colors)
- Payment plans
- Full reports (P&L, cash flow, tax)
- Receipt OCR (photo → expense)
- Route optimization
- Time tracking + GPS
- Job costing & profitability
- AI Photo-to-Quote
- Tap to Pay (NFC)
- Profitability scoring
- Tax intelligence (Schedule C)
- Neighborhood marketing
- Deposit collection
- Profit margin alerts
- AI review reply drafts
Boss
Unlimited scale + integrations
- Everything in Crew, plus:
- Unlimited team members
- AI revenue forecasting
- Team leaderboards & gamification
- White-label (your brand only)
- QuickBooks / Xero sync
- Google Calendar sync
- Zapier & Make integrations
- Priority support
A 5-person crew on Jobber Connect ($169/mo) plus their AI Receptionist add-on ($99/mo) runs $268/mo. CrewRivet Crew — up to 5 users with the AI receptionist included — is $129/mo. Jobber pricing approximate, from getjobber.com as of June 2026.
Crew Rivet for Plumbing in other cities
Other trades we serve in Charlotte
Frequently asked questions
Do I need to be tech-savvy?
If you can send a text, you can use Crew Rivet. Sign up, add a customer, send an invoice — 2 minutes flat.
Will my customers get spammed?
Never. Every message is a pre-approved template (reminders, review requests, booking confirmations). Nothing goes out without your say-so.
What happens after the free trial?
Pick a plan or cancel with one click. No phone calls, no hoops. Your data stays accessible for 30 days after.
Can I keep my existing phone number?
Yes. We set up a separate business number for automated texts. Your personal number stays private.
How does QuickQuote work?
Record a voice note describing the job. AI drafts a professional estimate with line items. You review, edit if needed, tap Send. Customer gets a branded quote via text in seconds.
What trades do you support?
Built for plumbing businesses specifically — but also works for any service trade: electrical, plumbing, HVAC, cleaning, landscaping, and more.
How does Crew Rivet compare to Jobber?
Jobber's Connect plan for a crew runs about $169/mo for up to 5 users, and their AI Receptionist is an extra ~$99/mo on top — so a 5-person crew lands around $268/mo, climbing ~$29/mo for every extra user. Crew Rivet gives you every tool your trade needs — including the AI receptionist — at $49/mo for Solo or a flat $129/mo for a crew of 5. Same capabilities, fraction of the price. (Competitor pricing is approximate as of June 2026 — check their site for current rates.)
Do you integrate with QuickBooks?
Yes. Two-way sync with QuickBooks Online. Contacts, invoices, and payments stay in sync automatically. Connect with one click via OAuth — no manual data entry.
Ready to grow your Charlotte Plumbing business?
Start your 60-day free trial and see why Plumbing pros in Charlotte, NC run their business on Crew Rivet.
Start Your Free Trial